Privacy Policy
At ZEB Realty Pty Ltd, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Privacy Act 1988 and the Australian Privacy Principles.
If you have any questions or concerns about how we handle your personal information, please contact us:
Contact Information:
ZEB Realty Pty Ltd
PO Box 1852, Buderim QLD
Phone: 0467 932 732
Email: admin@zebrealty.com.au
What Information We Collect
We collect personal information that is necessary for our business functions, such as:
- Contact details (name, address, phone number, email)
- Information related to property inquiries and transactions
- Details about your preferences and interests in real estate services
This information is generally collected when you:
- Complete forms or applications
- Contact us for information
- Participate in surveys or feedback requests
- Use our website or services
We may also collect technical data about your website usage, such as:
- The date and time of your visit
- The pages you accessed
- Your IP address and domain name
This information helps us improve our website and services.
How We Use Your Information
We use your personal information to:
- Respond to your inquiries about properties
- Provide services, such as marketing and property updates
- Improve our website and customer experience
- Notify you about relevant services, events, or promotions
We may also use your details to contact you about new properties, services, or offers that may interest you. You can opt-out of receiving marketing materials at any time by contacting us.
Sharing Your Information
We may share your personal information with:
- ZEB Realty members and business partners to assist with your specific requests.
- Service providers who help us with website management, cloud storage, or marketing.
Some of our service providers or cloud storage systems, such as Dropbox and realestate.com.au, may store information on servers located overseas. Dropbox stores data in locations including the United States, while realestate.com.au may rely on global service providers for platform and data management.
We take reasonable steps to ensure these providers maintain privacy standards comparable to those required under Australian law.
We will not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent, unless required by law.
Cookies and Website Tracking
We use cookies and third-party tools (such as Google Analytics) on our website to improve your experience and track website performance. Cookies are small files stored on your device that help us remember your preferences and actions.
You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or outdated information
- Opt-out of receiving marketing materials
To request access or make changes to your information, please contact us. We may charge a small fee to cover costs for providing access, depending on the nature of the request. You will be notified of any applicable fees before proceeding.
Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your information is stored securely and is accessible only by authorised personnel.
We recommend that you keep any account information (e.g., username or password) confidential.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before sharing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.
This Privacy Policy was last updated October 2024.
For any further questions, or to make a complaint about how we handle your personal information, please contact us:
- Email: admin@zebrealty.com.au
- Phone: 0467 932 732